Terms of Use

These Terms and Conditions explain the rules for using Jettbet Casino’s website and services. They form the agreement between Jettbet Casino and each person who visits, registers for or uses the platform. By creating an account or using the services, you confirm that you have read and accepted these terms. Please do not use the platform if you do not agree with them.

1. Account responsibilities

You are responsible for keeping your login details secure and for activity carried out through your account. Do not share access with another person or allow anyone else to use your account. Tell us promptly if you suspect that your details have been disclosed or your account has been accessed without permission.

Keep your registration details accurate and up to date. We may ask you to confirm information or provide documents to verify your identity, age, address or payment method. Verification may be required before certain account features are available or before a withdrawal is processed. We may restrict account access while checks are ongoing.

Account limits and other account settings may be available through your profile or by contacting support. You are responsible for reviewing the settings applied to your account and for using the platform responsibly.

2. Eligibility

You must be at least 18 years old to register or use the services. You must also be legally permitted to use online gambling services where you are located. Availability of the website does not confirm that the services are permitted in your location. We may refuse registration or restrict access where local requirements or our operating rules prevent us from providing the services.

You may hold only one account unless we have agreed otherwise in writing. Accounts must be used by the person named during registration. We may decline or close accounts where information is inaccurate, eligibility requirements are not met or duplicate accounts are identified.

3. Acceptable use

Use the platform only for lawful, personal purposes. You must not interfere with its operation, attempt to access another person’s account, provide false information, use payment methods without the account holder’s permission or misuse a technical fault. You must not use the platform to commit fraud, conceal the source of funds or help another person evade these terms.

We may investigate unusual account activity and take proportionate action, including limiting, suspending or closing an account. Where appropriate, we may delay account activity or withdrawals while we complete verification or security checks.

4. Bonuses and promotions

Promotions are subject to their own terms, which apply alongside these general terms. Check the eligibility rules, wagering requirements, time limits, game restrictions and any maximum bet before taking part. If promotion terms conflict with these terms, the promotion terms apply to that offer only.

We may correct an error, refuse or remove a promotion where it has been claimed in breach of its rules, or withdraw an offer in line with its stated conditions. Any bonus balance and related winnings may be affected if promotional requirements are not met.

5. Deposits and withdrawals

Payment options, minimum and maximum amounts, processing times and any applicable charges are shown in the cashier or provided by the relevant payment provider. These details may depend on your account and chosen method. Use only payment methods you are authorised to use and ensure the account details match your verified information.

We may carry out identity, payment and transaction checks before approving a withdrawal. We may request further documents or return funds to the original payment method where required by our procedures. A requested withdrawal is not confirmed as processed until it has passed applicable checks.

6. Disputes

If you have a concern about your account, a transaction or the application of these terms, contact our support team and provide relevant details. We will review the information available and may ask you for further evidence. You should keep copies of transaction records and correspondence. These terms do not remove any rights that cannot lawfully be excluded.

7. Changes to these terms

We may update these terms to reflect changes to the platform, our procedures or applicable requirements. The current version will be published on the website with its effective date where available. Please review it from time to time. If a change materially affects your use of the services, we will take reasonable steps to notify you. Continued use after updated terms take effect means you accept them. If you do not agree, stop using the platform and contact us about your account.